Digital Management

A well designed architecture can only generate high quality benefits for a company when the service management and operational processes are well structured, implemented in applications and continuously developed and improved. The processes of the IT-management also decide how safe, efficient and profitable the digital services and infrastructures are.

We offer the following services:

  • ServiceOpsCheck
    Checking where the company’s processes currently stand or if one even exists, which requirements exist, and which actions have priority
  • ServiceOpsConcept
    Development of a holistic concept with all aspects on the same service strategy, service design, service planning and service operations
  • ServiceOpsFocusConcept
    Development of dedicated concepts for specific tasks, risks, and vulnerabilities (possibly based on ServiceOpsCheck)

    Topics might include security incident management & CERT, service continuity management, asset handling.

In the services stated above, the following topics are addressed:

  • Holistic concept service and operations management
  • Core processes service management
    (e.g. incident, change, asset, config.)
  • Documentation management
  • Project management
  • Architecture management
  • Procurement processes
  • Contract management
  • Arrangements with external service providers
  • Service level definition and reporting
  • Identity and access management
  • Operations management with aspects such event management and monitoring

Did we spark your interest?

Are you working on the digitization of your business or with concrete security topics?
Please get in touch with us!

+49 (0) 8142 - 440 21 80
Allianz für Cyber-Sicherheit Sicherheitsnetzwerk München

Breslauer Str. 15/82194 Gröbenzell b. München

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